ITIL v4 Foundation

Beginner, Intermediate, Advanced
·
18 Hours

The ITIL V4 Foundation course provides an introduction to the ITIL (Information Technology Infrastructure Library) framework, which is a set of best practices for delivering IT services. This course covers the core concepts, key principles, and processes involved in IT service management, helping participants understand how to align IT services with business needs.

ITIL V4 focuses on creating value through a holistic approach to service management, emphasizing collaboration, automation, and continuous improvement. It is ideal for IT professionals looking to enhance their knowledge of IT service management practices.

The course of Introduction to IT service management best practices is designed for knowledge seekers of all levels: beginners, intermediates, and advanced learners

After completing the course, you will be able to:

  • Build a solid foundation in ITIL principles
  • Enhance your IT service management skills
  • Improve your organization's service delivery
  • Increase your career opportunities in IT
  • Gain a globally recognized certification
  • Support continuous improvement in IT services

About course

Course Length
18 Hours
Commitment
6 Days
Learning Outcome
Understanding IT service management fundamentals
Course Start Date
January 01/1970
Mode of Delivery
Fee Structure
1000 AED
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